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Title: overnighters at my store
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Josephwm
 Author    



Rank:Medal

Score: 157
Posts: 135
From: USA
Registered: 11/04/2008

(Date Posted:11/16/2008 01:36 AM)

So 2 nights ago, I told my overnighters that I needed a stackbase of items killed, and replaced with such and such item, not off the truck on time for me before i left. After I told them that i need that done, they said ok.. next day I came in, the item I asked to be put on the stackbase was not put there, but put on the shelf instead, which I prefer most of the time, but I had nothing, NOTHING for this stackbase, and it was nearly empty, and nothing else to be put there except the item I requested them to place on it.

So that next night, I had to look around, still nothing to put there, so i pulled up the pre-notification report to see what was on our trailers that night, and saw an item that I could put there, only item again that had enough to be placed on a stackbase, dog chow 50 lb bags. It could go under the steel of the aisle too, but I really needed this stackbase killed, as now i was down to like 5 bags of the dog food on the stackbase left.. SO i told my overnighters, same overnightes that I need this done for sure that night, told them not to put it under the steel, but to put it on the stackbase.

Came in today, not done again. I was fuming. That's the 2nd time that I told them to get rid of that stackbase, and the 2nd time they didn't and put the stuff elsewhere. today that stackbase had 4 bags left of dog food.. That night I got 20 minutes overtime, making the stackbase myself, because I lost all trust in my overnighters to do squat now, not that I ever trusted them to do much anyways.. But I didn't have time for this crap of theirs...



This month I am all by myself at work.. My dept manager is on the 4am to 1pm shift auditing all the bins, and he'll be doing that for the next 4 weeks, one of my coworkers is on a 3 week vacation, won't be back for another week or 2, and my other coworker is about to be deployed to iraq on military leave. SO it's all me this month.. All me to work all my backstock freight, which every bit of it is going. Me to zone my department. Me to clean my fish tanks. Me to get my returns. Me to help customers, answer phones. Me to cover paint dept when they're on lunch.

I haven't even zoned my department this whole week. I haven't had time having to do all my backstock, and dept picks on this new backroom program, and filling my outs, and working the bin. I've been getting all the backstock worked, every bit of it, but it's a headache as I have to mess around in the back to get pallets of other dept's stuff out of my way.

And then there's the overnighters plugging the snot out of my department. Every bit of freight I have to put up has something there that doesn't belong. My risers are being made a shambles of, they're literally just throwing crap up there, not putting it up there nice, piling stuff on top of different products, pushing items back  and putting different merchandise in front.

My department is in such bad shape, and I've had it zoning that place with these incompetent overnighters who can't do anything right, not one blasted thing.  Today they were all mad at me because I slammed their carts out of my way into other carts of theirs, because they had it in my way and I was pulling a pallet of backstock. but I don't care if they are mad at me, because plain and simple, I'm beyond furious with them. I had a whole cart overloaded of dog food that I had to remove from my riser because we are not allowed dog food on our risers anymore because of our overnighters. I wanna kill them so bad...

--------------------------------------------------------------
~Joseph
~WWA Manager

Learning12
1# 



Status:moderator
From: USA
Registered:11/03/2008

RE:overnighters at my store
(Date Posted:11/16/2008 07:01 AM)

  joseph you need to connect with MAD she has been going through this for years.I feel your pain.

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Learning

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fallenangelkelly
2# 



Rank:Medal

Status:I'm not all here
Score:182
Posts:144
From: USA
Registered:11/05/2008

RE:overnighters at my store
(Date Posted:11/16/2008 16:05 PM)

i read this post this morning as i was getting ready to go to work where my weekend overnighter is exactly as you describe.....you're definitely not alone...also mine will not scan stuff into the bins and then say he did when i can go ok i'm looking at the contents of this bin and there isn't 200 flash drives in it....he will complain that he is bored when there is no truck but yet i have stack bases half empty and totally empty...

--------------------------------------------------------------
For the next 60 seconds, I will conduct a test of my emergency broadcast equipment. AAAAHHHHH!!! Had this been a real emergency, the scream you just heard would be followed by lots more just like it. This concludes My test of my emergency broadcast equipment. - Calvin, 'Calvin & Hobbes.'

liesreality
3# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

RE:overnighters at my store
(Date Posted:11/20/2008 22:39 PM)

i'm sure they may not be honest, but did you ask the overnights why they didnt do it.

--------------------------------------------------------------
Lies/Reality wwamanager@yahoo.com

Kjoyinri
4# 



Rank:none
Score:11
Posts:10
From: USA
Registered:11/11/2008

RE:overnighters at my store
(Date Posted:11/21/2008 18:59 PM)

Okay... I am playing "devil's advocate" here.  I work third shift and maybe your overnight stocker is not getting your stack base done because management has assigned him so much time to do new freight, so much time for picks and so much time to zone.. then sends him to grocery to help zone there.... your best bet might be to ask a third shift manager to assign the task  so your stocker would be given the time to do it.. with all this new stuff, every minute is micro managed. Just a thought....
liesreality
5# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

RE:overnighters at my store
(Date Posted:11/21/2008 20:20 PM)

Good point, which is what i was getting at in my message #3. I personally dont think they were overwhelmed, but might feel they are being abused or may just be lazy, but still best to find out and possibly there is a good excuse.

--------------------------------------------------------------
Lies/Reality wwamanager@yahoo.com

fallenangelkelly
6# 



Rank:Medal

Status:I'm not all here
Score:182
Posts:144
From: USA
Registered:11/05/2008

Re:overnighters at my store
(Date Posted:11/21/2008 21:50 PM)

 i know the guy in my dept is just lazy...he spends all night in my dept...nights there is no truck he says he was bored but doesn't bother to fix this stackbase or spiderwire the tvs he brought from the back...he has killed a feature before after being told not to per day management and when asked if he scanned the 200 plus items into the bins he says yes..when i can take him back there and show him there is nothing in the bins..and he was showed numerous times to do it...at least in my store and in my dept they are LAZY!

--------------------------------------------------------------
For the next 60 seconds, I will conduct a test of my emergency broadcast equipment. AAAAHHHHH!!! Had this been a real emergency, the scream you just heard would be followed by lots more just like it. This concludes My test of my emergency broadcast equipment. - Calvin, 'Calvin & Hobbes.'

liesreality
7# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

RE:overnighters at my store
(Date Posted:11/21/2008 21:51 PM)

No doubt there are those lazy ones out there.

--------------------------------------------------------------
Lies/Reality wwamanager@yahoo.com

Josephwm
8# 



Rank:Medal

Score:157
Posts:135
From: USA
Registered:11/04/2008

RE:overnighters at my store
(Date Posted:11/21/2008 22:16 PM)

yah, I'm positive these overnighters are just not doing their job. I've lost trust in them when they plugged the crap, and i mean Crap out of my dept every night. Not one item in it's proper place. I wanted to try to trust them, but they're giving me no reason to do so. They're putting trays of canned cat food on the shelf, without taking the plastic wrapping off, which will lead a customer to want to buy the entire case for 72 or so cents, they are taking all my labels off the shelf and plugging stuff in those spots.. the other day, after spending 15 minutes digging through the fixture room for pegs for a mod i was making, 2 days later, 10 of the pegs i put up were missing, not sure who did that one though.

we're not allowed to put cat litter / dog food on the risers anymore due to the overnightes putting too much crap up on it, and well, they continue to do so after being told repeatedly not to... and i told them what can and can't  be put up on it, and yet, it continues getting placed on the risers.. I've lost all trust in them. I'm not saying all overnighters are this way, but this is how it is in my store, and with my overnighters.. there are good ones in my store, and there are them lazy ones who wanna just screw around all night...

The other night, i actually caught one of my overnighters working the canned cat food aisle... I was watching him, and well, he had this 24 pack box of cat food, looked for about 5 seconds for it, the home was empty, i was looking right at it, he didn't wanna bother looking for it, so after 5 seconds of scanning the aisle, he put it on the riser... I told him to find it on the shelf and put it up right. lol.

--------------------------------------------------------------
~Joseph
~WWA Manager

LilAngel37911
9# 



Rank:Medal

Score:133
Posts:126
From: USA
Registered:10/16/2008

Re:overnighters at my store
(Date Posted:11/22/2008 17:57 PM)

First find out if 3rd shift Mgmt did have them do something else.
Then you are allowed to pull them into the office and speak to them about it.
Also with the plugging youu can talk to them about it as well. I am up to my ears in
folks plugging my dept. And have come to the decision that myself and my Asst will
be sitting down with the next one that does it.


Do you guys do the Dept Mgr tours and leave tasks and such that you need to have
done in the dept? If so use that. Then you will be CYA in such case that they say "He
never told me to do that"
liesreality
10# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

RE:overnighters at my store
(Date Posted:11/22/2008 20:53 PM)

Your right that if they are putting them up with wrap that some customers will insist of getting them all for that one price instead of individual.

All you can do is bite your tongue and keep moving forward or try and push the issue by reporting them. Hang in there.

--------------------------------------------------------------
Lies/Reality wwamanager@yahoo.com

Josephwm
11# 



Rank:Medal

Score:157
Posts:135
From: USA
Registered:11/04/2008

Re:overnighters at my store
(Date Posted:11/22/2008 23:44 PM)

lilangel, i'm not a dept manager or anything. just a sales associate, but I do what my dept manager asks and stuff, he's just as fed up as i am with it all:P. I've been screaming my head off every day at work, it's a pain:P

I'm learning to be able to calm down more now, but it's not easy at all. lol.

--------------------------------------------------------------
~Joseph
~WWA Manager

liesreality
12# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

RE:overnighters at my store
(Date Posted:11/23/2008 20:12 PM)

Yup, i feel like im banging my head against the wall more and more each day.

--------------------------------------------------------------
Lies/Reality wwamanager@yahoo.com

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thirdics
13# 



Rank:Medal

Score:126
Posts:103
From: Canada
Registered:01/20/2009

RE:overnighters at my store
(Date Posted:01/31/2009 13:25 PM)

Sometimes it is a matter of communication. I work 3rd shift for five years now and have followed my bosses orders to a certain level then added a little logic to boot. We receive notes from the dept managers that are sometimes three days old and not dated. I have done pets three times and the Manger has yelled at me that what I did was wrong. Ok maybe it was wrong but I show him the peper he wrote and get comments like that is not what I wrote or maybe that is not what I meant. We work with the information we are given. Sometimes it is amatter of how you ask, I have also worked in depts where the manager was polite and asked simple questions that I could answer to there pleasure or discomfort but in the end it was understood that the changes were requested and in their names so they need to either talk to the night managers or the day manager who would yell at the night manager and I am certain the night manager would love to help your dept.

--------------------------------------------------------------
third ICS stands behind his words unless they are wrong then you must be mistaken.

liesreality
14# 



Rank:Bronze

Score:690
Posts:582
From: USA
Registered:11/02/2008

Re:overnighters at my store
(Date Posted:03/06/2009 22:09 PM)

that is possible.

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Lies/Reality wwamanager@yahoo.com

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